Welcome to Desi Steps. These Terms & Conditions govern your access to and use of www.desisteps.com and your purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
General
This website is operated by [Brand Name], located at [Business Address].
The website provides information about our products and allows customers to browse and purchase footwear online.
By using this website, you confirm that the information provided by you is accurate, complete, and up to date.
Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, materials, and other product information displayed on our website are accurate.
However, slight variations may occur due to:
- Handcrafted production
- Natural variations in materials
- Lighting used during photography
- Individual screen or device settings
Such minor variations do not necessarily constitute a product defect.
Product Availability
All products are subject to availability.
We reserve the right to:
- Modify or discontinue products
- Limit quantities available for purchase
- Update product information
- Refuse or cancel an order where a product is unavailable
If a product becomes unavailable after an order has been placed, we will contact the customer regarding the available options.
Pricing
All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
Prices may be changed at any time without prior notice.
While we make reasonable efforts to maintain accurate pricing information, occasional typographical, technical, or pricing errors may occur.
If an incorrect price is displayed for a product, we reserve the right to correct the error and, where applicable, cancel an order placed at the incorrect price.
Orders
Customers are responsible for providing accurate information while placing an order, including their name, contact number, email address, billing information, and other required details.
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication method.
Receipt of an order confirmation does not guarantee that the order will be fulfilled if circumstances arise that require cancellation.
Order Cancellation
We reserve the right to cancel or refuse an order in circumstances including, but not limited to:
- Product unavailability
- Incorrect product or pricing information
- Incorrect customer information
- Suspected fraudulent or unauthorised transactions
- Technical errors
- Unusual or suspicious ordering activity
If we cancel an order for which payment has already been received, the applicable amount will be refunded according to the relevant payment process.
Customer-initiated cancellations will be handled according to the applicable cancellation terms communicated by [Brand Name].
Payment
Customers may pay for their orders using the payment methods available on our website.
Payments may be processed through third-party payment gateways.
By completing a payment, you confirm that you are authorised to use the selected payment method.
We are not responsible for payment failures caused by banks, payment gateways, or other third-party service providers.
Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent activities
- Attempt to gain unauthorised access to our website or systems
- Introduce malicious software or harmful code
- Interfere with website functionality
- Copy or misuse website content
- Use our website or content for unauthorised commercial purposes
We reserve the right to restrict or terminate access to our website where necessary.
Intellectual Property
All content available on this website, including:
- Brand name
- Logo
- Product images
- Product descriptions
- Graphics
- Videos
- Website design
- Text
- Illustrations
- Marketing materials
is owned by or licensed to [Brand Name], unless otherwise stated.
No content from this website may be copied, reproduced, modified, distributed, republished, or commercially used without prior written permission.
User Reviews & Content
If you submit reviews, feedback, photographs, comments, or other content to us, you confirm that the content is truthful and does not violate the rights of any third party.
By submitting such content, you grant [Brand Name] permission to use it for legitimate business, promotional, or marketing purposes, subject to applicable law.
We reserve the right to remove content that is unlawful, misleading, offensive, abusive, or inappropriate.
Third-Party Links & Services
Our website may contain links to third-party websites or use third-party services such as payment gateways, analytics platforms, shipping providers, and social media services.
Third-party services operate under their own terms and policies.
We are not responsible for the content, availability, security, or practices of third-party websites or services.
Website Availability
We aim to maintain the availability and functionality of our website. However, we do not guarantee that the website will always be available, uninterrupted, secure, or completely error-free.
We may temporarily suspend or modify the website for maintenance, updates, security, technical issues, or other operational reasons.
Limitation of Liability
To the extent permitted by applicable law, [Brand Name] shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
We are not responsible for circumstances beyond our reasonable control, including technical failures, third-party service interruptions, or other unforeseen events.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded under applicable law.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, or applicable legal requirements.
The updated version will be published on this page with a revised Last Updated date.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the courts of [City, State], subject to applicable law.
Contact Us
For questions regarding these Terms & Conditions, please contact us: